Intelligence — because the secrets to suceess
in every business are hidden in its people.
train executives and others with leadership potential.
— Continual improvement in elan, interest, focus,
motivation & performance
— Espirit (teamwork)
— Conflict resolution
— Sensitivity Training
— Customer Service, Loyalty, Retention
— Performance Management
— Train the Trainer
people can change without growing,
but they cannot grow without changing.
to retain, and avoid the risks and expenses
of external recruiting. Build a Leadership
Engine to empower and inspire talented,
loyal employees forward and upward.
can also identify personality and anxiety disorders
and provide you with skills to train and manage
dysfunctional people who are too valuable to
design and facilitate workplace training and consultation
for executives and those who demonstrate executive potential
Personal Development Strategies for
your most talented and loyal personnel.
Other benefits include:
a workplace culture of continual improvement.
accelerated learning, understanding,
less resistance to change and growth
personal and corporate. .
as employees recognize themselves
as stakeholders, they more readily accept responsibility
for their attitudes and performance.
opportunities are created for appropriate
levels of personal pride in quality, value, and service
at all levels.
teams of leaders reduce costs and increase
preventive maintenance skills for employees with low
emotional intelligence (EQ) or critical thinking skills.
bottom-line profits driven by top-line
thoughts & emotions
vision, motivation, ethics, self-confidence, self-respect,
vitality, and élan.
thoughts & emotions
and stress management; violence prevention; drug and
alcohol abuse prevention; sabotage, and loss control.
& communication conflict
resolution, empathy, mutual respect, trust, teamwork,
leadership, and esprit de corps.
The self-interest in the greater good ... the Golden
Rule as a business principle.
Strategies are custom-designed
training programs that continuously improve the performance
and satisfaction of people in business also known
as Strategic Training and Development (STD), Human Resource
Training (HRT), Total Quality Management (TQM), Continuous
Quality Improvement (CQI), Learning and Performance
Management (LPM), Human Performance Improvement (HPI),
Employee Relationship Management (ERM), and Business
to Employee (B2E) Relations.
my experience, people can face almost any problem except
the problems of people. They can work long hours, face declining
business, face loss of jobs -- but not the problems of people.
W. Edwards Deming (1900-93) Quality guru
are being judged by a new yardstick -- not just how smart we are or by our training
and expertise, but also by how well we handle ourselves and each other.
Daniel Goleman, author, Working with Emotional Intelligence
can take my factories, burn my buildings, but give me my people and I will build
the business right back again.
Henry Ford (1863-1947) founder, Ford Motor Company
To successfully empower people
at work to discover and continually develop their unique
character and genuine potential in service to all concerned.
Personal Development Strategies
promote self-confidence, empowerment, retention,
motivation, emotional management, and critical thinking. Practical,
portable skills are taught tools and techniques for turning
anxiety and confusion into enthusiasm and clear, specific goals and
solutions. As employees are taught to recognize themselves as stakeholders
in the company, they commit to continuous improvement in their
attitudes, relationships, environments, and results especially
where employee training programs are viewed as benefits and incentives.
productivity and profitability is driven by the pursuit of quality and excellence
at all levels personal, team, executive and corporate; from a "you
and me" rather than a "you or me" point-of-view.
And this is how we
do it ...
Critical Thinking, and
| Unmanaged stress scatters attention.
Leads to distraction, poor decisions, mistakes, and oversights.
|| Mindfulness creates mental
clarity, focused attention for longer periods, critical thinking,
creativity, and insight.
| Self-esteem, self-respect and
self-trust cannot be earned from others. Emotional co-dependence.
Everyone is a self-made person. How to discover
and trust your genuine, authentic individuality (character,
ethics, and values). Emotional independence.
Anger & Stress Management
| Unmanaged emotional outbursts
usually make things worse. React rather than choose and initiate.
|| A cool, calm, confident disposition
generates more choices allows even-tempered, well-reasoned
responses in place of knee-jerk reactions.
|Attitudes that are exclusive,
adversarial, and disrespectful, (either/or, all differences
seen as opposites) provide your external and internal customers
with reasons to be displeased and upset.
||Win/win. It is generally in
the company's best interest to do its best to satisfy the customer.
The customer is seen as the chief policy-maker in the 360-feedback
Conflict Resolution & Sensitivity
| Conflict is unavoidable, but
typical black & white thinking forces all differences into
opposite extremes everything or nothing, all good or
all bad, absolutely right or totally wrong.
|| Harmony (synvergent thinking)
merges the best of all ideas into a synthesis, a process
that encourages empathy, and mutual respect the Golden
Esprit de Corps
(Leadership & Teamwork Skills)
| Apathy, absenteeism, even theft
and sabotage come from feeling at odds with management, co-workers,
|| Employees are empowered as
stakeholders. Their motivation and company loyalty is based
on working together as a team to accomplish their goals
winning again and again.
Motivation, Goal-setting & Continual
| Trying to avoid what you do
not want is ineffective and counterproductive.
|| Begin with specific goals in
mind. Positive Mental Attitude (PMA) generates enthusiasm. Authority
and autonomy is delegated with responsibility to learn from
Critical Thinking & Common Sense
| What should a person do, when
they don't know what to do?
|| Deductive and inductive logic,
creative imagination, intuition, understanding, and memory skills.
| Hurt, frustration, and anger
can suddenly burst forth as violent behavior.
|| Management listens to and acknowledges
workers' complaints and suggestions. Employees feel heard and
understood, even if their ideas are eventually dismissed or
Sexual Harassment Prevention
| More about control and power
over others than sex. Disrespect is understood as a sign of
|| Taught how to develop self-respect
and self-control without needing the approval of others.
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Contact us at:
Santa Clarita, CA 91380 USA
mail ~ 818/569-3017
© 2004, Personal Development Strategies, Glendale,